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Welcome to CPANTA PTY LTD (“we,” “us,” “our”). By accessing or using our website, you agree to these Terms and Conditions (“Terms”). Please read these Terms carefully, as they govern your use of our site and services. If you do not agree with any part of these Terms, please do not use our website.
1. Use of the Website
By accessing our website, you agree to comply with these Terms and applicable Australian laws and regulations. You must not use our site for any unlawful or fraudulent purpose or in any way that disrupts, damages, or interferes with our website’s functionality or the use by other users.
2. Products and Services
We offer a range of plastic foam products, packaging materials, and machinery. All descriptions, images, and prices on our website are for informational purposes and are subject to change without notice. We reserve the right to modify or discontinue any product or service without prior notice.
3. Ordering and Acceptance
When you place an order on our website, you agree to provide accurate and complete information. Orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order, particularly if fraud or an error is suspected. If we cancel an order, you will receive a refund.
4. Pricing and Payment
- Pricing: All prices on our website are in Australian Dollars (AUD) and are inclusive of GST unless stated otherwise. Prices are subject to change without notice.
- Payment: We accept major credit cards, PayPal, and bank transfers. By providing your payment details, you authorize us to charge the applicable amount to your chosen payment method.
- Accuracy: We make every effort to ensure accurate pricing, but errors may occur. If we discover an error in the price of a product you have ordered, we will inform you and provide the option to reconfirm or cancel your order.
5. Shipping and Delivery
We deliver throughout Australia, including Victoria and other states and territories. Delivery times and shipping rates vary based on your location and the products ordered. While we aim to meet delivery timelines, delays may occur due to circumstances beyond our control. Please refer to our Shipping Policy for further details.
6. Returns and Refunds
Please refer to our Refund and Returns Policy for detailed information on return eligibility, process, and refunds. Custom-made foam products and machinery are generally non-returnable unless defective.
7. Warranty and Liability
- Product Warranty: Most products and machinery come with a manufacturer’s warranty. Please read the product details for specific warranty information.
- Disclaimer: To the fullest extent permitted by law, we exclude all warranties, conditions, and representations about the accuracy or completeness of any information on this site.
- Limitation of Liability: We are not liable for any direct, indirect, incidental, consequential, or special damages arising from your use of our site, products, or services. This includes, but is not limited to, loss of profits, business interruption, or personal injury, except as required by Australian law.
8. Intellectual Property
All content on our website, including text, images, graphics, logos, and designs, is the property of CPANTA PTY LTD or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or modify any content without our express written permission.
9. Privacy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our site, you agree to our Privacy Policy.
10. Links to Third-Party Websites
Our website may contain links to third-party sites for convenience. We are not responsible for the content or privacy practices of these external websites. Accessing these sites is at your own risk.
11. Changes to Terms and Conditions
We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our website signifies your acceptance of any revised Terms.
12. Governing Law
These Terms and any disputes arising from your use of our website, products, or services are governed by the laws of the State of Victoria, Australia, without regard to its conflict of law principles.
13. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
CPANTA PTY LTD
1/19 Wise Ave., Seaford, VIC 3198, Australia
Email: info@cpanta.com.au
Phone: 1300509952